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Crafting Scottsdale’s Finest Homes Since 2011

A full-service design-build firm built on craftsmanship, communication, and client care.

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White-Glove
Experience

We believe remodeling should feel personal, guided, and enjoyable. From your first consultation to the final walk-through, our process is built around clear communication, professionalism, and an unwavering commitment to your satisfaction.

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Design
Expertise

Led by Design Director Amber Carfield, our team brings over two decades of experience to every project. Through thoughtful planning, 3D design presentations, and our interactive Scottsdale showroom, we help you visualize every detail before construction begins.

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Local
Craftsmanship

As Scottsdale-based remodelers, we take pride in working within the region’s most distinctive neighborhoods—from Paradise Valley and Arcadia to Cave Creek and Fountain Hills. Each project is built with respect for the desert landscape, local architecture, and the unique lifestyles of our clients.

About Kitchens by Good Guys

We are a family-owned, Scottsdale-based remodeling company specializing in luxury kitchen, bathroom, and whole-home renovations. Founded in 2011 by Dean Eckenrode and Shannon Carfield, the company was built on craftsmanship, trust, and a hands-on approach to remodeling. Today, under the leadership of owner and CEO Erin Robert, our team continues to elevate the Good Guys legacy, delivering elegant, full-service design-build experiences for discerning homeowners across Scottsdale, Paradise Valley, Phoenix, and the greater Phoenix Metro area. With award-winning design leadership from Amber Carfield, our in-house team guides every detail from concept to completion, ensuring each project reflects your lifestyle, enhances your home’s value, and stands the test of time.

Leadership team of Kitchens by Good Guys smiling proudly at their Phoenix, AZ showroom
Custom kitchen showroom setup with design samples and cozy lighting at Kitchens by Good Guys
Portrait of Erin in the Kitchens by Good Guys showroom showcasing bar area cabinetry in Mesa, AZ
Front desk at Kitchens by Good Guys showroom surrounded by cabinetry samples and warm design elements
Kitchens by Good Guys showroom display featuring a mix of cabinetry styles and tile textures in Scottsdale, AZ

Our Story

2011

A Hands-On Beginning

After years working out of the backs of their trucks, Dean Eckenrode and Shannon Carfield founded Kitchens by Good Guys in 2011. With complementary skills and a shared passion for building, they grew from a small, two-person crew into a trusted local name in kitchen and bath remodeling.

 

2020

A New Showroom, A Growing Vision

As client demand expanded, the team remodeled its Scottsdale showroom in 2020, adding new kitchen displays and design areas to better serve homeowners. This transformation marked a major milestone in the company’s evolution toward full-service remodeling.

2025

A New Chapter of Leadership

In June 2025, Erin Robert acquired Kitchens by Good Guys, ushering in a new era of growth and innovation. With her background in business leadership and her passion for design, Erin continues to strengthen the company’s foundation of craftsmanship, clarity, and client care, expanding into larger-scale residential projects while honoring the trusted Good Guys reputation.

Meet the Team

Erin Robert

Owner

Originally from Durango, Colorado, Erin Robert has called Scottsdale home for over 25 years. As a proud Arizona State University graduate and seasoned business owner, Erin brings a strong foundation in leadership, operations, and customer service to Kitchens by Good Guys.
 
Before acquiring the company, Erin successfully owned and operated a thriving home services business, where she developed a reputation for operational excellence and a people-first approach. Her passion for design, quality craftsmanship, and creating elevated home experiences made remodeling a natural next chapter.
 
Erin leads with a hands-on, thoughtful style—ensuring that every project is not only beautifully designed and expertly built, but also managed with the highest level of care. From the initial consultation to the final walk-through, she and her team deliver a luxury, white-glove experience tailored to each client’s vision and lifestyle.
 
At Kitchens by Good Guys, Erin is dedicated to building lasting relationships and helping homeowners fall in love with their homes all over again.

Amber Carfield

Design Director

With over two decades of experience in the kitchen and home remodeling industry, Amber Carfield leads our design team with a rare blend of creativity, expertise, and heart. As Design Director at Kitchens by Good Guys, she plays a pivotal role not only in shaping exceptional spaces, but also in mentoring the next generation of design professionals.
 
Since 2000, Amber has helped clients across Scottsdale and the surrounding areas bring their home visions to life. Known for her thoughtful process and clear communication, she guides homeowners through every step of their remodel—from initial inspiration to final walk-through. Her ability to balance beauty with functionality ensures that each space is both stunning and smartly designed.
 
Amber believes the best designs begin with deep listening: understanding a client’s lifestyle, personality, and what “home” truly means to them. From there, she leads a structured, step-by-step process—starting with evaluation and concept development, through detailed specification, budgeting, and implementation.
 
What sets Amber apart is more than her experience—it’s her calm confidence and genuine care. She makes the remodeling journey feel approachable, inspiring, and even fun. Her goal is simple: to deliver not just a beautiful result, but a transformative experience rooted in trust, partnership, and lasting joy.

Mackenzie Couto

Lead Designer

With over five years of experience as a Lead Designer at Kitchens by Good Guys, Mackenzie brings creativity, precision, and warmth to every project she works on. After earning her associate's degree in Graphic Design in upstate New York, she moved to Arizona to continue her education in Interior Design at Arizona State University. There is where she found her passion for creating beautiful, functional spaces.

Mackenzie is known for her attention to detail and her ability to design spaces that reflect each client's unique lifestyle and taste. She thrives on the personal connection that comes with every remodel and loves working with a range of design styles, from classic to contemporary and everything in between.

When she's not designing kitchens and bathrooms, you'll find Mackenzie nurturing her ever-growing collection of plants (a few have even made their way into the showroom!), baking sweet treats, or spending time with her dog and two cats.

Tessa Horn

Design Assistant

Born and raised in Arizona, Tessa Horn has always felt a deep connection to the desert landscape—and to the people who call it home. With a degree in Interior Design and hands-on experience in the remodeling industry, she brings both a strong foundation and a fresh, thoughtful perspective to every project.
 
As Design Assistant at Kitchens by Good Guys, Tessa thrives in a collaborative, design-driven environment where creativity, craftsmanship, and precision are celebrated. Whether she’s sourcing materials, preparing presentations, or supporting the design process from concept to completion, she approaches her work with curiosity, care, and a genuine passion for helping clients create spaces that reflect how they live—and how they want to feel in their home.
 
Tessa’s attention to detail, natural warmth, and commitment to learning make her an integral part of our client experience and design success.

Our Awards & Associations

ScottsdaleChamberLogoColor

Scottsdale
Chamber of Commerce

houzz-best-of-design-2025-award

Best of Houzz Design
2025, 2022, 2021

Best of Houzz service 2024

Best of Houzz Service
2024, 2020, 2019, 2017

Where We Work

Kitchens by Good Guys proudly serves homeowners throughout Scottsdale and the greater Phoenix metro area, bringing refined design and exceptional craftsmanship to every project. Our team specializes in transforming high-end homes across the Valley’s most sought-after communities, each known for its beauty, sophistication, and desert lifestyle. Whether you live in a luxury golf community or a private estate, we deliver the same personalized, white-glove experience that defines our work.

Don’t see your neighborhood listed? Contact our team to learn if we serve your area, we’re always happy to discuss your project.

Our Service Area

  • Scottsdale
  • Paradise Valley
  • Cave Creek
  • Fountain Hills
  • Phoenix
  • Carefree
  • Rio Verde
  • Arcadia
  • Troon
  • Desert Mountain
  • McCormick Ranch
  • Scottsdale Ranch
  • Silverleaf
  • DC Ranch
  • Pinnacle Peak Estates
  • Gainey Ranch
  • The Boulders
  • Tatum Ranch

As Seen In

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How We Bring Your Vision to Life

1 | Discovering Your Vision
Your journey begins with a personal design consultation where we listen, learn, and define your goals. We’ll discuss your style preferences, budget, and priorities to ensure every detail aligns with your vision. By the end of this phase, you’ll have a clear direction and a trusted partner guiding you forward.
2 | Designing The Details
Next, our in-house design team brings your ideas to life through detailed plans, material selections, and 3D renderings. You’ll visit our Scottsdale showroom to explore cabinetry, finishes, and fixtures, collaborating closely with your designer to refine every element. This step transforms inspiration into a complete, build-ready design.
3 | Building with Confidence
Once your design is finalized, our expert craftspeople handle every aspect of construction with precision and care. A dedicated project manager keeps you informed at every milestone through our BuilderTrend client portal, ensuring a smooth experience from start to finish. The result is a beautifully finished space tailored to your lifestyle and expectations.

What Our Clients Say About Kitchens by Good Guys

"This company is absolutely amazing! The designers, Dean, and the entire crew are professional and all around great to work with. Our kitchen and two bathrooms were completely remodeled and not only did the results look amazing but it was done 4 weeks early…yes early! The whole process went so smooth. The app they use was really helpful for seeing the calendar, making payments, and sending messages. The crew worked so hard everyday and kept the area clean when they left. I would recommend Kitchen By Good Guys to everyone you wants to do a remodel, they are the best!"

Erika T.

"We needed our master bathroom remodeled and contacted a few companies that said they were too busy or just never called back. Had a few other quotes too but Good Guys came through with what we really wanted and very easy to work with. One stop shop. Amber - Design Team came out and took the time to listen to our thoughts and gave her ideas too. We went to the showroom and she had the design displayed on a screen in 3-D. She also had samples of tile, cabinets, granite etc. already laid out when we arrived. We went with her suggestions. Good Guys worked within our budget as well. We received a breakdown of the costs and they use a website called BuilderTrend that keeps you up-to-date on what they were going to do each day. Project Manager came every day to make sure everything was going as planned. Communication was great - if we had a question or concerned, we received an answer within 24 hours. Good Guys finished the project in less time than the original end date as well. Would definitely recommend."

Erwin and Kaye A.

"Kitchens by Good Guys does excellent work!!! We gutted our kitchen and took out a wall. Good Guys didn’t shy away from the project, in fact they knocked it out of the park!! We love, love, love our new kitchen. From start to finish, all staff we worked with were professional, knowledgeable, creative and a pleasure to work with. Good guys provided a timeline for the project, from purchasing/building of the cabinets to the final inspection approval. They were realistic in their timeline and were done when they said they would be. We were not in the house for the project but Good Guys use a platform where they upload photos of the progress of the project. We appreciated this extra step. I cannot say enough about this team. You will not regret hiring Good Guys!!"

Christine U.

"We chose Kitchens By Good Guys to remodel our AZ home. This included the kitchen, master and guest bathrooms, re-pipe plumbing, new flooring, and new paint throughout the home. We couldn't be more pleased with our choice. I can't say enough about their fantastic team! Emily and Simone helped us make design choices for the house and were extremely easy to work with. They went out of their way to find what we were looking for! As far as the remodel itself, we were out of town while it was taking place. Still, everything went better than we could have imagined. Things were done according to a set schedule and the guys took pictures of everything so we could give our input if necessary. The guys were always extremely polite and accommodating. We are so pleased with the quality of work done by Dan and his crew. We highly recommend Kitchens By Good Guys!."

Jill M.

"We had waited for years to remodel our kitchen and when it was finally time to begin the process, we were unsure where to start. Kitchens by Good Guys was our first stop, and I knew they would be our last. However, we wanted to do our diligence and spoke with several other contractors. None held a candle to the professionalism, knowledge, quality cabinetry, kindness, amazing ideas and confidence that we experienced with Simone & Emily.

Always prepared, one step ahead and so much fun to work with, this project was a dream because of them! Smooth, on time, good surprises and the end result is fabulous and more than we could have ever wished for. We wouldn't change a thing about our kitchen! Dan, the Project Manager is not only amazing at what he does, but a true joy to work with as are his crew. From start to finish, the transparency, communication and setting expectations of the Good Guys team was spot on."

Kristy K.

"The process went smoothly and was totally stress free. Everyone in the team, from the design headed by Simone, through the demolishing and rebuild headed by Dan, were wonderful to work with. They came on time and did what they promised to accomplish that day. Dean, the owner checked on the progress several times and came at the end to make sure all was done to my satisfaction. I am thinking of redoing my kitchen next year, and will definitely use Kitchens by Good Guys again."

Ron K.

"After having nightmare experiences with other contractors Good Guys was a breath of fresh air. They listened to what I wanted and after the very first visit gave me a design that was almost exactly what I had envisioned. They also had great suggestions for things I had not considered. They communicated with me every step of the way, even providing pictures and updates via their app while I was traveling. They were very respectful of me and my space and it was the cleanest construction project I have ever lived through. Of course there were a few challenges and changes along the way but they handled them professionally and I never felt like they were trying to increase the scope to increase the budget. I will not hesitate to use them on my next project!"

R. G.